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FSI Training Terms and Conditions

Ownership of the Web Site

Football Tech S.L. (hereinafter, “FSI Training” or “FSI”), with NIF B-19658152, has its registered office at Avenida del Conocimiento, 41, 18016 Granada, and is registered in the Mercantile Registry of Granada, Volume 1653, Folio 149, Page GR-51166. If you wish to contact FSI, you can use the postal address indicated above or, if you prefer, send an email to info@fsi.training. FSI is the owner of the website fsi.training (hereinafter, the “Website”). The term Website refers to and includes both the part visible for browsing (public part) and any private or browsing area (visible only to Registered Users, defined below).

FSI makes this Web Site available to users in order to provide useful information about the business area and to allow the purchase of each of the training programs offered (hereinafter, the “Course”).

The user (hereinafter, the “User” or the “Users”) is defined as the person who interacts within the Website as (i) a student who has purchased the Course, (ii) a registered user, but who has not purchased the Course, or (iii) a user who browses the Website. The first two Users mentioned (i) and (ii) will also be identified in these Terms and Conditions as “Registered User”.

Being a User implies the acceptance of these terms and conditions in English (hereinafter, the “Terms and Conditions”) that expressly regulate the contractual relations between FSI and third parties that contract products or services offered on the Website.

2. Purpose and Scope of Application

These are the conditions that regulate the acquisition of each Course through the Website and the responsibilities derived from these actions.

The purchase of each Course must be made in accordance with the instructions mentioned in these Terms and Conditions, as well as the specific instructions indicated on screen during navigation, so that the Registered User declares to know and accept such procedures as necessary to access the services offered on the Website.

These Terms and Conditions also regulate the conditions applicable to the navigation of Users within the Web Site.

3. Procedures for the Acquisition of each Course

Each Course is an online training program created by FSI consisting of theory, analysis, expert lectures and value-added documents on sports science, coaching, etc. The Course is not an activity or education recognized by any public body, and FSI is not an accredited center to issue certificates of professionalism, subsidized training or regulated training in accordance with the Spanish educational system. The certificate issued, therefore, is private and is not issued by any public entity.

Users wishing to purchase a FSI Course must be over eighteen (18) years of age or, failing this, have the express authorization of the holder of the bank account used for this purpose. By making the purchase, the User expressly declares and guarantees that, if such authorization is required, he/she possesses it and can prove it.

In order to purchase the Course offered through the Website, the User must, beforehand, carefully read these Terms and Conditions.

The Course offered on the Web Site, together with its characteristics and price, will appear on the corresponding explanatory screens. The price indicated on the screen will be shown in Euros and will include applicable indirect taxes, unless otherwise indicated. This price will be valid at all times when the User makes the purchase, except for typographical errors. FSI regularly carries out promotional campaigns that may include discounts on the price of the Course, for example, through coupons or discounts. At the time of payment, coupon codes, discounts or any other method established by FSI that reduces the price of the order by the amount previously established may be introduced.

For the purchase of each Course on the Website, the User must select the button “Buy”, “Enroll” or “click here to enroll and subscribe” or a similar expression and proceed to complete the required information and make the payment. To do so, you must first verify the characteristics of the Course on the Website, with the options you have chosen, such as payment in installments or not, to assess whether it meets your needs.

Subsequently, FSI will request the User to enter certain data on the Website by completing an electronic form, being necessary to provide all data marked with an asterisk (*). The Privacy Policy adopted by FSI determines how personal data will be treated on the Website.

The User will receive on screen the conditions of purchase and must accept them in order to continue with the purchase. The fact that the User accepts these conditions does not imply the automatic acceptance and formalization of the purchase; FSI will send a message of confirmation and acceptance of the registration to the email address provided by the User in the registration form. However, the purchase will not be considered formalized in any case if the User has not paid in full the price of the Course.

The payment of the price of the Course purchased on the Website shall be made by credit or debit card, or in accordance with any other means of payment that is enabled at any time on the Website.

To proceed with the payment, the amount and reference of the purchase will appear on the screen, and the User will be asked to provide the information displayed on the screen, which in any case will include the following: a) Card number; b) Expiration date; c) CVV (three digit security code printed on the card). FSI may use third party tools to manage the Course and the administration of payments that support the provision of the service.

In order to guarantee maximum security to the User, FSI informs you that, as an electronic payment system, a secure online payment platform has been contracted.

In the case of opting for the modality of “payment in installments” and the Registered User does not comply with the regularly agreed payments, FSI will proceed to suspend access to the learning platform and will notify the user of said non-payment, granting a maximum period of 60 days for its correction; if it is not corrected, FSI will proceed to the permanent suspension of access to the course. FSI reserves the right to reclaim the amounts owed if it is determined that the degree of use of the Course materials exceeds the proportion of the amounts paid in relation to the total price agreed upon.

4. Features, Warranty, Right of Withdrawal, Security, and Delivery Policy

Characteristics

The Website is an online training platform, oriented to people interested in the professional field of sports, which offers a complete training program in this area from an eminently practical perspective.
The FSI Course consists of a training program in digital format (video, audio, downloadable material) which the User can access and enjoy upon payment of the indicated amounts.

Warranty

In the event that the User who has purchased a Course detects during the period of access to the same a defect, such as a lack of documentation or agenda with respect to the agreement, he/she may contact FSI, indicating the defects and sending graphic documents evidencing them. FSI will inform the User on how to proceed to solve the problems after evaluating the circumstances of the specific case.

3. Right of Withdrawal

The right of withdrawal does not apply to e-learning courses when, as in the case in question, the execution of the Course begins with the prior express consent of the User and involves digital content not provided on a material support. Due to the nature of our online product, we do not offer refunds. By making a purchase, you acknowledge and agree that the product is non-refundable. We provide detailed information about the product, including its features, benefits and any applicable system requirements, so that you can make an informed decision before completing your purchase. (link to Refunds and Returns Policy)

4. Delivery Policy

Since our products are virtual, the date until which they will be available to the user/customer will be shown on the web page of each product. Access to the product is limited to the period of time indicated on the website, with the start date being the date on which registration on the website is completed, regardless of the date on which the student accesses the learning platform.

5. Security

The Web Site employs generally accepted information security techniques such as firewalls, access control procedures and cryptography to adequately protect confidential information from unauthorized access in order to prevent unauthorized access to data. To achieve these purposes, the user/customer agrees that the provider obtains data for authentication purposes corresponding to the access controls.

We guarantee that all transactions conducted at FSI are 100% secure. All transactions involving the transmission of personal information or banking details are conducted within a secure environment. FSI uses a secure server based on standard SSL (Secure Socket Layer) security technology. All information you send us travels over the web encrypted.

Your credit card data is not recorded in a database, but is sent directly to the bank’s POS (Point of Sale) terminal.

In addition, efforts have been made to provide greater security for credit card holders; we have incorporated the secure payment system called SEC (Secure Electronic Commerce) into our payment gateway. Thus, if you are a “secure payment enabled” cardholder, you will always be able to make a VISA or MASTERCARD payment on our website.

If your credit card cannot be enabled with this secure code, FSI will only accept VISA or MASTERCARD payments from long-term customers.

In both cases, when you pay with VISA or MASTERCARD you will be asked for the following information: card number, expiration date and a validation code that matches the last 3 digits in italics on the back of your VISA or MASTERCARD, which provides greater assurance of the security of the transaction.

Important Information: Credit card fraud is a crime and FSI will take legal action against anyone who makes a fraudulent transaction on our online store.

5. Obligations of FSI

FSI agrees to comply with the following obligations:

  1. To make available to the User on the Website the necessary information about the Course to be purchased.
  2. Send the User a receipt to the e-mail address indicated in the registration form that proves that FSI has received his/her request to start the Course.
  3. Once the purchase has been made, FSI undertakes to provide the User with the Course material or access codes at the email address provided.
  4. All shipments of keys or materials related to the Course are subject to confirmation of payment transaction and technical availability.
  5. Employ all reasonable care and professionalism in the provision of services and the Course offered.

6. Responsibilities

The User shall be responsible for:

  1. All those acts that contravene the provisions of these Terms and Conditions, the law, morality, generally accepted customs and public order.
  2. Any act performed in a manner different from FSI’s instructions on the use of the Website and the purchase of the Course.
  3. The truthfulness, accuracy, validity and timeliness of the data with which you complete each of the forms that FSI makes available on the Website.
  4. Damages, direct or indirect, caused to any third party if the User loses, discloses, neglects or, in any way, allows a third party to know his/her personal data necessary for registration on the FSI Website or for the purchase of a Course.

FSI will not be liable for:

  1. Damage or harm that the improper use of the Website and its contents may cause to the User or a third party, for reasons not attributable to FSI.
  2. In any case, the liability that may be demanded of FSI by the User shall be limited to the price of the Course purchased by the User.
  3. Masters and courses that have already begun are non-refundable.

7. Exclusion of Warranties and Liability

  • FSI reserves the right to remove any content that may damage its image, cause commercial damage or undermine the dignity of community members or other affected persons.
  • FSI reserves the right to interrupt access to the Website, as well as the provision of any or all of the services provided through the same, at any time and without prior notice, whether for technical, security, control or maintenance reasons or for any other justified cause. Consequently, FSI does not guarantee the availability or continuity of the Website or its contents, for which reason its use is carried out at the own risk of the Users of the Website.
  • FSI is not responsible for damages of any kind that may arise from the availability and technical continuity of the functioning of the Website. In any case, FSI will take all necessary actions to restore its services in the event of technical problems.
  • FSI will use all means at its disposal to protect the data hosted on its servers. In the event that any natural or legal person accesses this data in a licit or illicit manner and makes improper use of this information, they must comply with the legal regulations in force.
  • FSI will not be responsible for damages of any nature that may arise from access to content, information, publicity, opinions, concepts and images provided by Users or third parties that are contrary to law, morality, good faith and public order, or that infringe intellectual or industrial property rights or contain viruses or similar software routines.
  • In any case, FSI does not assume responsibility for contents and information external to the website that are not managed by FSI. FSI has no knowledge of contents hosted on the Website that are contrary to the law, morality, good faith and public order, or that infringe intellectual or industrial property rights, or contain defects, computer viruses or similar software routines.
  • FSI is not responsible for damages that may derive from unauthorized knowledge of User data, or from the use made of the Website through said data.
  • FSI may market advertising space (banners, sponsorships) or collaborate on the Website. In the event that collaborating companies or advertisers collect personal data from Users (by means of a link or through a specific register developed for this purpose), these companies will be responsible for complying with data protection regulations.
  • FSI is not responsible for the non-compliance of discount announcements and promotions by companies, brands, institutions and other organizations that decide to advertise on the Website. Said companies and entities will be responsible for complying with said promotions and discounts, and FSI will not be responsible for any damages that non-compliance with these promotions and discounts may cause to the Users.

8. Intellectual and Industrial Property

All contents shown on the Website and, in particular, videos, designs, drawings, texts, graphics, logos, logos, icons, buttons, software, commercial names, brands or any other sign that may generate intellectual or industrial property rights, are subject to intellectual and industrial property rights owned by FSI, or by third parties with whom an agreement has been reached.

In no case shall it be understood that access, navigation and use of the Website and/or the completion of the Course by a User implies a waiver, transmission, license or total or partial cession of said rights on the part of FSI. The User has a right of use over the contents and/or services of the Website within a strictly domestic environment.

Any reference to commercial brands, commercial names or other distinctive signs, whether owned by FSI or third parties, in which case they have permitted the use and/or exploitation of the same, implies a prohibition of use without the consent of FSI or their legitimate owners. At no time, unless expressly stated to the contrary, does access, navigation or use of the website and/or its contents grant the User any right over the distinctive signs included therein.

All intellectual and industrial property rights over the contents and/or services of the Website and its Course are reserved and, in particular, it is prohibited to modify, copy, reproduce, publicly communicate, transform or distribute, by any means and in any form, all or part of the contents included in the Website, for public or commercial purposes, without the prior, express and written authorization of FSI or, as the case may be, of the holder of the corresponding rights. Likewise, and for security reasons, the use of “frames” or mechanisms that alter or vary the design, original configuration or contents of the website is not permitted.

None of the contents hosted on the Website may be downloaded, reproduced or used in any device or place other than the Website, unless FSI has enabled the means to do so.

The relationship between the teachers who appear in the videos and the training material of the Course will be subject to a private contract between FSI and said teachers. The Intellectual Property on the contents generated by the teachers will be regulated in this contract.

9. Links

9.1. Enlaces a otros sitios web (enlaces externos)

If on the Website the User could find links to other websites by means of various buttons, links, banners, etc., these would be managed by third parties. FSI has neither control nor human or technical means to know, control or approve all the information, contents or services provided by other websites to which links may be established from the Website. Consequently, FSI does not assume any type of responsibility for any aspect related to the web page to which a link may be established from the Website, specifically, but not limited to, its operation, access, data, information, files, quality and reliability of its products and services, its own links and/or any of its contents in general.

In this sense, if the Users have effective knowledge of the illicitness of activities carried out through these third party web pages, they should immediately communicate this to FSI so that the access link to the same can be disabled.

The establishment of any type of link from the Web Site to another web page of third parties does not imply that there is any type of relationship, collaboration or dependence between FSI and the person responsible for the external web page.

9.2. Enlaces en otras páginas web al Sitio Web (enlaces entrantes)

If any user, entity or web page wishes to establish any type of link to the Web Site, it must comply with the following stipulations:

  1. The link may only be directed to the main page or home page of the Website, unless expressly authorized in writing by FSI.
  2. The link must be absolute and complete, that is to say, it must take the User, by means of a click, to FSI’s own address(https://fsi.training) and must completely cover the entire extension of the screen of the main page of the Website. Under no circumstances, unless expressly authorized in writing by FSI, may the website that makes the link reproduce, in any way, the website, include it as part of its website or within one of its “frames” or create a “browser” on any of the pages of the website.
  3. The page that establishes the link may not declare in any way that FSI has authorized such a link, unless FSI has done so expressly and in writing. If the entity that makes the link from its page to the website correctly wishes to include in its web page the brand, denomination, commercial name, label, logo, slogan or any other type of identifying element of FSI and/or the website, it must first have the express written authorization of FSI.
  4. FSI does not authorize the establishment of a link to the Website from those web pages that contain materials, information or contents that are illicit, illegal, degrading, obscene, and in general, that contravene morality, public order or generally accepted social norms.
  5. FSI has neither the power nor the human and technical means to know, control or approve all the information, contents or services provided by other web pages that have established links to the Website. FSI does not assume any type of responsibility for any aspect related to the web page that establishes this link to the Website, specifically, but not limited to, its operation, access, data, information, files, quality and reliability of its products and services, its own links and/or any of its contents in general.

10. Duration and Modification

The temporary validity of these Terms and Conditions coincides with the time of their exposure, until they are totally or partially modified. In such case, FSI shall not be obliged to announce the changes or modifications of these Terms and Conditions.

The acceptance of the purchase of the Course by the Users shall be governed by the Terms and Conditions published at that time on the Website.

11. Privacy Policy

Any personal data provided by Users during the use of the Website will be treated in accordance with our Privacy Policy.

12. Applicable Law and Jurisdiction

This contract shall be governed by Spanish law, which shall apply to the provisions of these Terms and Conditions in relation to its interpretation, validity and execution.

In the event of any type of discrepancy or claim between the parties, in relation to the fulfillment or content of these Terms and Conditions, the parties shall negotiate in good faith to attempt to resolve such discrepancy or claim within a maximum period of one month, counted from the date on which either party formally notifies the other of the discrepancy that has arisen, or presents the claim.

However, in the event that the discrepancy or claim is not resolved within the maximum period indicated, and only in those cases in which the regulations allow the parties to submit to a jurisdiction, FSI and the User, expressly waiving any other jurisdiction that may correspond to them, submit to the decision of the Courts and Tribunals of the city of Granada, Spain.

13. Right of Withdrawal and Exceptions

In accordance with Article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws (hereinafter, “TRLGDCU”), exceptions to the right of withdrawal are established, stating that “The right of withdrawal shall not apply to contracts that refer to: […] m) The supply of digital content that is not provided on a material support when the performance has begun with the prior express consent of the consumer and user with the knowledge that he/she consequently loses his/her right of withdrawal.”

Likewise, Article 59.bis of the TRLGDCU defines “digital content” as “data produced and supplied in digital format”.

This is also clarified in Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights in its recital (19): “Digital content means data produced and supplied in digital format, such as software, applications, games, music, videos or computer text whether accessed by downloading or streaming, from a tangible medium or by other means”.