Refund and Returns Policy

Thank you for choosing our online product. Please read our refund and returns policy carefully before making a purchase, as we aim to ensure your satisfaction with our online product.

Refunds

Due to the nature of our online product, we do not offer refunds. By making a purchase, you acknowledge and agree that the product is non-refundable.

We provide detailed information about the product, including its features, benefits and any applicable system requirements, so that you can make an informed decision before completing your purchase.

Additional Terms

By purchasing our online product, you agree to the following additional terms:

Use of the Product
You are responsible for ensuring that your system meets the necessary requirements to access and use the online product. We are not responsible for technical limitations or compatibility issues that may arise.

Product Availability
We strive to ensure uninterrupted access to our online product. However, we cannot guarantee that the product will be available at all times.

We may, at our discretion, modify, suspend or terminate access to the product, either temporarily or permanently, without prior notice. For subscription-based products, access will be temporarily suspended if there are outstanding payments. If the user maintains unpaid balances for more than 60 days, access to the corresponding course will be permanently cancelled, resulting in the loss of all content and progress made within the course.

Technical Support
We provide technical support for the online product within reasonable limits. You may contact us at info@fsi.training if you encounter technical difficulties or require assistance. We reserve the right to determine the scope of the support provided.

Intellectual Property
All intellectual property rights related to the online product, including but not limited to copyrights and trademarks, are retained by us or our licensors. You are not permitted to reproduce, distribute or modify the product without our express consent.

Limitation of Liability
We make every effort to ensure the accuracy and reliability of our online product. We are not liable for any direct, indirect, incidental or consequential damages resulting from the use or inability to use the product.

Contact Us

If you have any questions or concerns regarding this refund and returns policy, you may contact us at info@fsi.training. We are here to assist you and address any issues you may have.